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This store has earned the following certifications.
Age of Product / Espresso Machine
WIFI CONNECTED SMART ESSENTE ESSETRA COFFEE MACHINE - Enhance your kitchen with our smart espresso machine that syncs with the SmartHQ app. Customize your drink by adjusting the volume and strength to your perfect taste. Enjoy regular software updates for an always-improving experience.
ITALIAN BUILT, 15 BAR PUMP - Our bar pump gradually increases pressure to extract maximum flavor, ensuring every sip is perfectly balanced. Experience the true essence of Italian espresso right at home.
LARGE WATER TANK FOR PLENTY OF COFFEE - Our extra-large 95-ounce water reservoir means fewer refills and more coffee. The easy-to-remove handle makes filling and cleaning a breeze.
STEAM FROTHER FOR PERFECT MICROFOAM - Create a variety of latte and cappuccino textures with our built-in steam wand. The 180-degree rotation offers easy and precise control.
BUILT-IN CONICAL BURR GRINDER - Get the perfect taste with any coffee bean. Our conical burr grinder provides a precise amount of freshly ground coffee directly into the portafilter. With 15 adjustable grind settings, find your ideal balance from coarse to fine.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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